HomeReturns and Refunds

**IMPORTANT MERCHANDISE INFORMATION**

The Trustees have recently agreed that, for the foreseeable future, due to storage restrictions, we will not be re-ordering the bulkier items of merchandise. We will continue to offer a year specific t-shirt along with the smaller items of merchandise (key rings, lanyards, beanies, caps, flags, zip pulls, wristbands etc.) and the full range of patches, pins and stickers. We also hope to offer a new pin and patch each year, a calendar, Christmas cards and limited edition items.

This means that once the stock of items listed below is depleted, it will no longer be available to buy. So, to avoid disappointment, get your orders in now.

The items that will not be re-ordered are:

  • Hoodies
  • Fleeces
  • Children's hoodies
  • Children's t-shirts
  • Hi –Viz
  • Ladies vest tops
  • Rugby shirts
  • Polo shirts
  • Jute bags
  • Teddies
  • Torches
  • Wallets

Thank you for your continued support.

The Directors and Trustees, RTTW.

Returns and Refunds

Your right to Cancel

If for any reason you are not satisfied with the product(s) you have bought from us, please contact us straight away. In any case, this must be within 14 days of receipt.

Please also enclose a letter explaining why you wish to return the product(s) and we will refund you in full within 28 days of the receipt of your returned order.

However, please note that unless faulty, items that have been personalised cannot be returned for refund or credit.

For all returns, except where the item is faulty, you will be required to arrange and pay for the return of the products to us. For faulty items, the cost of return postage will be refunded to you.

To return any products to us, please:

RTTW
C/O 15 Southdown Avenue,
Brixham,
Devon,
TQ5 0AP